Your privacy is important to TCM. We recognize the importance of protecting personal information, therefore we maintain the privacy and security of our merchants seriously.
Please take a moment to familiarize yourself with our policy, and let us know if you have any questions.
The provisions of this notice apply to former and current customers.
Personal information
In order to provide the best service, when applied to become a TCM customer or open a live account, we will request personal information from you. This information will help us evaluate your financial needs, processing your requests and transactions, recover lost passwords, keep you informed about the products and services that may be of interest, and provides a better customer experience. We are also required by law to withhold some records.
The required information may include:
Information about the application – name, address, date of birth, identity or social security number, occupation, assets and income, and other similar information, as detailed in the application forms.
Transaction Information – Information about your transactions with us and / or our affiliates, and records of past communications. These may include your account balances, activity, past inquiries and our responses.
Verification Information – This may be necessary to verify your identity and may include passport or driver’s license, utility bill, bank statement, credit card copy, etc.